relaxation
Mid-Levels
Pet Hotel & DayCare
Licensed Professional Veterinary Assistant Team
- General Pet Care
- Grooming Services
- Take Care of Patients / Old Dogs
- Bandage & medicine feed
- CPR & First Ai
- Subcutaneous injection / insulin
Licensed daycare and hotel services
Licensed professional pet care team
24-hours CCTV system
The perfect pet safe backyard
Thorough health check-up and daily care
Equipped with heating, cooling and fresh air system
MEOW
Exclusive
Large room available for max. 3 cats
Cat stand and scratcher provided
50% OFF for the second Cat!
All rooms include food bowls, blankets, and pet mattresses; feature 24-hour air conditioning, daily walk time, and photos update.
WOOF
Exclusive
Standard room
89x71x120cm
Medium room
100x86x130cm
Large room
216x115x150cm
50% OFF for the second Dog!!
All rooms include food bowls, blankets, and pet mattresses; feature 24-hour air conditioning, daily walk time, and photos update.
Our pet boarding services are designed specifically for your furry friends, offering dog boarding and cat daycare to ensure they enjoy a comfortable time while you're away. We provide professional pet hotels where both cats and dogs receive excellent care in a safe environment. Whether it's for cats or dogs, we are committed to delivering high-quality services, allowing you to travel with peace of mind, knowing your pets are having the best boarding experience!
Pet Hotel Check-In Guidelines
How do I book a room at the pet hotel?
You can book a room at the pet hotel online through our website or call our customer service hotline at Whatsapp: 6360 0036. Customers need to book in advance for check-in and check-out dates and/or times. If you need to change the date, please request it at least one week before the scheduled time.
What is a pet hotel? What are the check-in requirements and age restrictions?
A pet hotel provides accommodation specifically for pets, ensuring a comfortable and safe environment while their owners are away. All pets must be at least 6 months old and provide valid vaccination proof and health inspection reports. Pets aged 10 years or older must present a veterinary health check certificate issued within the last month. Pets under 6 months, pregnant, recovering from surgery for less than 14 days, requiring special medical care, or suffering from infectious or chronic illnesses will not be accepted.
What facilities does the pet hotel offer? How do I book and pay?
Our pet hotel offers 24-hour air conditioning, daily walks, updated living photos, and a comfortable accommodation environment. You can book a room at the pet hotel online through our website or call our customer service hotline. Full payment for the boarding fee is required within 2 days after confirming the booking date; if not paid, PET HK reserves the right to cancel the booking without further notice.
What are the check-in and check-out times at the pet hotel? What should I do if I need to change or cancel my booking?
Check-in at the pet hotel is from 2:00 PM to 7:00 PM daily, and check-out is from 10:00 AM to 12:00 PM. Changes to booking dates can be made free of charge up to 14 days prior to check-in; changes within 14 days incur a 20% handling fee. Cancellations made 14 days or more before the check-in date will receive a 50% refund of the boarding fee; cancellations within 14 days are non-refundable, and early check-out is also non-refundable.
What additional fees may apply after booking the pet hotel? Is a deposit required before check-in?
Please inform us of any special needs or aggressive behavior when booking the pet hotel. PET HK staff will do their best to accommodate. If injuries occur due to undisclosed information, the customer will be responsible for all legal liabilities and damages.
What if I want to see living photos of my pet at the pet hotel?
Of course! We regularly update photos of your pet at the pet hotel to keep you informed about their well-being.
PET HK reserves the final interpretation rights and all related rights.
Contact Us for Pet Boarding Inquiries
Please fill out the form below to inquire about our pet boarding services, including dog boarding and cat daycare. We will get back to you shortly with all the information you need to ensure your furry friends have a comfortable stay with us!
