relaxation

Mid-Levels

Pet Hotel & DayCare

Licensed Professional Veterinary Assistant Team
Asset_18_35d9e5f1-cd2f-4dec-b795-3e32aa5f99b4
  • General Pet Care
  • Grooming Services
  • Take Care of Patients / Old Dogs
  • Bandage & medicine feed
  • CPR & First Ai
  • Subcutaneous injection / insulin
Licensed daycare and hotel services
Licensed daycare and hotel services
Our licensed daycare and hotel services provide a safe and nurturing environment for your pets, ensuring they receive the best care while you’re away.
Licensed professional pet care team
Licensed professional pet care team
Our licensed professional pet care team consists of experienced and caring staff dedicated to meeting the unique needs of your dogs and cats.
⁠24-hours CCTV system
⁠24-hours CCTV system
With our 24-hours CCTV system, you can have peace of mind knowing that your pets are monitored continuously for their safety and well-being.
The perfect pet safe backyard
The perfect pet safe backyard
Our facilities feature the perfect pet safe backyard, designed for play and relaxation, allowing your pets to enjoy their time outdoors in a secure environment.
Thorough health check-up and daily care
Thorough health check-up and daily care
We offer a thorough health check-up and daily care routine that includes regular monitoring, feeding, and exercise, ensuring your pet remains healthy and happy.
Equipped with heating, cooling and fresh air system
Equipped with heating, cooling and fresh air system
Our facility is equipped with a heating, cooling, and fresh air system, providing a comfortable atmosphere for pets year-round, regardless of the weather.

MEOW

Exclusive
Cozy cat room in the pet hotel, featuring comfortable bedding, playful toys, and climbing structures. The room is decorated with vibrant colors and cat-themed artwork, creating a warm and inviting environment for feline guests.

Pet Hotel:
Inclusive Amenities for Dogs and Cats

Comfortable Accommodations:
Each room is equipped with food bowls, cozy blankets, and comfortable pet mattresses, ensuring your pets enjoy a restful and relaxing stay.

Climate Control:
Our facility features 24-hour air conditioning, maintaining a comfortable environment for your furry friends year-round.

Daily Exercise Routine:
All pets benefit from daily walk time, promoting their physical health and well-being while they enjoy their stay.

Regular Photo Updates:
We provide photo updates to keep you informed about your pet's activities and happiness, ensuring peace of mind while you're away.

WOOF

Exclusive
Standard size dog room in the pet hotel, equipped with a comfortable dog bed, toys, and a water bowl. The room features bright, cheerful decor and ample space for dogs to relax and play, creating a welcoming environment for canine guests.

Standard room

89x71x120cm



Medium-sized dog room in the pet hotel, featuring a cozy dog bed, interactive toys, and a spacious play area. The room is decorated with vibrant colors and pet-friendly furnishings, providing a comfortable and engaging space for dogs.

Medium room

100x86x130cm



Large dog room in the pet hotel, designed with ample space for dogs to roam and play. The room includes a plush dog bed, a selection of toys, and a cozy corner for relaxation, all set in a bright and inviting atmosphere.

Large room

216x115x150cm

All rooms include food bowls, blankets, and pet mattresses; feature 24-hour air conditioning, daily walk time, and photos update.
Our boarding facility is designed with your dog’s comfort in mind, featuring spacious rooms and a safe environment.

Our pet boarding services are designed specifically for your furry friends, offering dog boarding and cat daycare to ensure they enjoy a comfortable time while you're away.


We provide professional pet hotels and lodges in Hong Kong where both cats and dogs receive excellent care in a safe environment. Whether it's for cats or dogs, we are committed to delivering high-quality services, allowing you to travel with peace of mind, knowing your pets are having the best boarding experience at our dog hotel and pet lodge in Hong Kong!


Choose our pet hotel and lodge for a safe, welcoming, and pet-friendly environment where your pets can thrive during their stay.

Pet Hotel Check-In Guidelines

How do I book a room at the pet hotel?

You can book a room at the pet hotel online through our website or call our customer service hotline at Whatsapp: 6360 0036. Customers need to book in advance for check-in and check-out dates and/or times. If you need to change the date, please request it at least one week before the scheduled time.

What is a pet hotel? What are the check-in requirements and age restrictions?

A pet hotel provides accommodation specifically for pets, ensuring a comfortable and safe environment while their owners are away. All pets must be at least 6 months old and provide valid vaccination proof and health inspection reports. Pets aged 10 years or older must present a veterinary health check certificate issued within the last month. Pets under 6 months, pregnant, recovering from surgery for less than 14 days, requiring special medical care, or suffering from infectious or chronic illnesses will not be accepted.

What facilities does the pet hotel offer? How do I book and pay?

Our pet hotel offers 24-hour air conditioning, daily walks, updated living photos, and a comfortable accommodation environment. You can book a room at the pet hotel online through our website or call our customer service hotline. Full payment for the boarding fee is required within 2 days after confirming the booking date; if not paid, PET HK reserves the right to cancel the booking without further notice.

What are the check-in and check-out times at the pet hotel? What should I do if I need to change or cancel my booking?

Check-in at the pet hotel is from 2:00 PM to 7:00 PM daily, and check-out is from 10:00 AM to 12:00 PM. Changes to booking dates can be made free of charge up to 14 days prior to check-in; changes within 14 days incur a 20% handling fee. Cancellations made 14 days or more before the check-in date will receive a 50% refund of the boarding fee; cancellations within 14 days are non-refundable, and early check-out is also non-refundable.

What additional fees may apply after booking the pet hotel? Is a deposit required before check-in?

Please inform us of any special needs or aggressive behavior when booking the pet hotel. PET HK staff will do their best to accommodate. If injuries occur due to undisclosed information, the customer will be responsible for all legal liabilities and damages.

What if I want to see living photos of my pet at the pet hotel?

Of course! We regularly update photos of your pet at the pet hotel to keep you informed about their well-being.
PET HK reserves the final interpretation rights and all related rights.

General Inquiries

PET HK Hotel Edition

PET HK Mid-Levels Edition

General Inquiries

PET HK Hotel Edition
Address:
G/F, 10 Prince's Terrace, Mid-Levels

Business Hours:
Monday to Sunday: 9:30 AM - 8:00 PM
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PET HK Mid-Levels Edition
Address:
Shop 2, G/F, Kam Lei Building, 80-82 Peel Street, Mid-Levels, Hong Kong

Business Hours:
Monday to Friday: 9:30 AM - 7:30 PM
Saturday and Sunday: 9:00 AM - 8:00 PM
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Contact Us for Pet Boarding Inquiries

Please fill out the form below to inquire about our pet boarding services, including dog boarding and cat daycare. We will get back to you shortly with all the information you need to ensure your furry friends have a comfortable stay with us!