Name: K9 Natural - Green Mussels Healthy Snacks | 凍乾原隻青口狗零食
Price: 108.0 HKD
Availability: InStock

來自新西蘭，馳名全世界

行銷美國、澳洲等全球25個國家的最知名的寵物凍乾糧

原始自然營養

天然無菌生肉，和冷凍糧相同的配方，是營養齊全的天然主食罐
全新鮮高肉類含量(狗糧90%，貓糧98%)膳食餐，不含肉粉及加工骨粉，低碳水化合物符合生物本質所需
無榖物（包括小麥、米、玉米）以及木薯、大豆等填充料，防止寵物出現過敏
絕不含食品添加劑、防腐劑凝膠、卡拉膠等可能傷害寵物身體的成份

最優級別

100% 新西蘭人類等級食材: 天然野外放牧草飼牛/羊/鹿、放養農場雞、可持續供應魚類與當季生鮮蔬果
新西蘭政府出口食品安全認證

天然的營養更好

改善皮膚搔癢、過敏問題，毛髮更濃密亮澤
改善淚腺情況，眼睛更加明亮
嘴巴與身體異味、糞便臭味降低
贅肉減少，精實體態，關節問題減少
容易消化吸收，排便量、腸胃脹氣減少
加入新西蘭純淨水，使寵物吸收更多水份，降低尿道疾病的風險

Originated from New Zealand, well-known all over the world.
The most well-known freeze-dried pet food in over 25 countries around the world such as the United States and Australia.

Natural nutrients

Made using frozen pet food formula and using natural meat, this is nutrient dense staple food for your pet.
High meat content (up to 90% for canned dog food and 98% for canned cat food), without meat meal, bone meal, and low in carbohydrates which is what your pet needs.
No grain (including wheat, rice, corn) and cassava, beans and other fillers, preventing allergic reaction.
No additives, preservatives, carrageenan and other ingredients that may harm your pet.

Top-tier food

100% human grade, New Zealand produced ingredients: Pasture raised, grass-fed cattle, sheep, venison and free range chicken, with sustainably fished seafood and fresh vegetables and fruits.
Certified safe for export by the New Zealand government.

Better natural nutrition

Improves skin itching, allergies, revitalizing fur and coat.
Improve the condition of lacrimal glands and make eyes brighter
Reduced mouth, body and fecal odor
Lowers excess fat, keeping them in shape and reducing joint problems
Easy digestion and absorption, reduced bowel movements and flatulence
New Zealand water added to allow pets to absorb more water and reduce the risk of urinary tract diseases

Shipping

Delivery Areas

We currently provide delivery services within Hong Kong only. International shipping is not available at this time.

Shipping Fees & Free Shipping Offer

Hong Kong Island: Free shipping for orders over HK$400. Orders below this amount will incur a HKD$30 shipping fee.
Kowloon / New Territories: Delivered by SF Express (Freight Collect), and shipping fees will be paid by the customer upon receipt.
Free Shipping for All Areas: Orders over HK$800 qualify for free shipping across all areas in Hong Kong.

Delivery Time

Orders will be shipped within 1-3 business days after payment confirmation (excluding weekends and public holidays).
Delivery usually takes 2-7 business days, but may be delayed due to weather conditions, public holidays, or other unforeseen circumstances.

Important Delivery Notes

Please ensure the accuracy of your shipping address and contact number to avoid delivery delays.
If an incorrect address or recipient information is provided, resulting in a failed delivery, any additional shipping costs must be covered by the customer.
Delivery may be delayed in the event of severe weather conditions (such as Typhoon Signal No. 8 or above, Black Rainstorm Warning, etc.).

Return & Exchange Policy

Return Eligibility

According to Hong Kong’s Consumer Rights Ordinance, all items are non-refundable and non-returnable once sold, except in cases of product defects or incorrect shipments.
Items must meet the following conditions to be eligible for a return:

Unopened and unused, with the original packaging intact (including all labels and accessories).

Return requests must be submitted within 7 days of receiving the product.

Non-Returnable Items

Opened, used, or damaged products (unless due to quality issues).
Food, treats, supplements, and pet hygiene products (such as shampoos, medications, etc.) are not eligible for returns due to hygiene and safety concerns.
Promotional and discounted items are non-returnable.

Return & Exchange Process

Submit a return request within 7 days of receipt via WhatsApp or Email, including your order number and product photos.
Once approved, we will provide a return address.
Customers must bear the shipping cost for returns and ensure that the returned product is in its original condition and packaging.
Once we receive and verify the returned product, we will process a refund (if applicable) or arrange a replacement. Refunds will be issued within 14 business days to the original payment method.

3. Order Modifications & Cancellations

Once an order is confirmed and paid, modifications and cancellations are not accepted. Please carefully check your order details before proceeding with payment.
If the order has not yet been processed (i.e., not shipped), customers may contact customer service as soon as possible to request a cancellation. However, we cannot guarantee that the cancellation request will be successful.

4. Product Warranty & Quality Assurance

Handling of Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of receipt with your order number and product photos.
Upon confirmation, we will arrange a free replacement of the same product or issue a refund.

Warranty Policy

Some electronic products (such as smart feeders) may come with a manufacturer’s warranty. The warranty period and terms are subject to the supplier’s regulations.
If a product experiences a non-human-induced functional issue within the warranty period, please contact us for assistance.

5. Payment Methods

We accept the following payment methods: