Name: BITE ME Big Face Jelly Bear Latex Toy (3 pcs)
Price: 99.0 HKD
Availability: InStock

BITE ME Big Face Jelly Bear Latex Toy (3 pcs)

Features:
- A set of three latex dog toys designed to resemble cute, big-faced jelly bears, available in a three-color set (specific colors not listed but typically vibrant shades like red, green, or yellow).
- Made from 100% natural latex with non-toxic dyes, meeting the stringent European children’s toy safety standard EN71-3, ensuring safety for pets.
- Features a squeaker that produces a “peep” sound when squeezed, making it highly engaging for dogs.
- Soft and flexible material, easy for small dogs to bite and carry, ideal for chewing and fetching.
- Dimensions: Approximately 4.5 x 5 cm (1.8 x 2 inches) per bear, suitable for small dogs.
Benefits:
- Provides mental and physical stimulation through interactive play.
- Relieves stress and boredom with its engaging squeaky feature.
- Safe and appealing design for small dogs to enjoy.
Purpose: Designed for biting, fetching, and squeaking activities, offering fun and interactive play for dogs, particularly smaller breeds.
Care Instructions: Hand wash with cold water due to plastic components (squeaker), as recommended for similar BITE ME latex toys. Avoid prolonged water exposure to prevent degradation.
Safety Notes:
- Supervision is recommended during play, especially for dogs that chew aggressively.
- Remove packaging paper before use, as it is not a toy.
- If the toy is damaged due to heavy chewing, remove any loose pieces to prevent ingestion and replace the toy.
- Keep away from fire.
- Precautions:
  - Due to material properties, there may be a slight measurement error (approximately 1-2 cm).
  - The squeaker’s sound may vary in strength or tone due to material and filler characteristics.
  - Slight color variations or minor contamination may occur due to the use of natural latex and dyes, which is normal.
  - Colors may appear different depending on monitor, resolution, or lighting conditions.
Additional Details:
- The toy is marketed as a popular choice for small dogs due to its soft, bite-sized design and engaging squeaky feature, as noted by retailers like jmmmr.base.shop.
- It aligns with BITE ME’s focus on creative, high-quality pet products with a modern Korean aesthetic, as highlighted on their official site.

Shipping

Delivery Areas

We currently provide delivery services within Hong Kong only. International shipping is not available at this time.

Shipping Fees & Free Shipping Offer

Hong Kong Island: Free shipping for orders over HK$400. Orders below this amount will incur a HKD$30 shipping fee.
Kowloon / New Territories: Delivered by SF Express (Freight Collect), and shipping fees will be paid by the customer upon receipt.
Free Shipping for All Areas: Orders over HK$800 qualify for free shipping across all areas in Hong Kong.

Delivery Time

Orders will be shipped within 1-3 business days after payment confirmation (excluding weekends and public holidays).
Delivery usually takes 2-7 business days, but may be delayed due to weather conditions, public holidays, or other unforeseen circumstances.

Important Delivery Notes

Please ensure the accuracy of your shipping address and contact number to avoid delivery delays.
If an incorrect address or recipient information is provided, resulting in a failed delivery, any additional shipping costs must be covered by the customer.
Delivery may be delayed in the event of severe weather conditions (such as Typhoon Signal No. 8 or above, Black Rainstorm Warning, etc.).

Return & Exchange Policy

Return Eligibility

According to Hong Kong’s Consumer Rights Ordinance, all items are non-refundable and non-returnable once sold, except in cases of product defects or incorrect shipments.
Items must meet the following conditions to be eligible for a return:

Unopened and unused, with the original packaging intact (including all labels and accessories).

Return requests must be submitted within 7 days of receiving the product.

Non-Returnable Items

Opened, used, or damaged products (unless due to quality issues).
Food, treats, supplements, and pet hygiene products (such as shampoos, medications, etc.) are not eligible for returns due to hygiene and safety concerns.
Promotional and discounted items are non-returnable.

Return & Exchange Process

Submit a return request within 7 days of receipt via WhatsApp or Email, including your order number and product photos.
Once approved, we will provide a return address.
Customers must bear the shipping cost for returns and ensure that the returned product is in its original condition and packaging.
Once we receive and verify the returned product, we will process a refund (if applicable) or arrange a replacement. Refunds will be issued within 14 business days to the original payment method.

3. Order Modifications & Cancellations

Once an order is confirmed and paid, modifications and cancellations are not accepted. Please carefully check your order details before proceeding with payment.
If the order has not yet been processed (i.e., not shipped), customers may contact customer service as soon as possible to request a cancellation. However, we cannot guarantee that the cancellation request will be successful.

4. Product Warranty & Quality Assurance

Handling of Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of receipt with your order number and product photos.
Upon confirmation, we will arrange a free replacement of the same product or issue a refund.

Warranty Policy

Some electronic products (such as smart feeders) may come with a manufacturer’s warranty. The warranty period and terms are subject to the supplier’s regulations.
If a product experiences a non-human-induced functional issue within the warranty period, please contact us for assistance.

5. Payment Methods

We accept the following payment methods: